Shipping & Delivery

Where we ship

ElixDose currently serves eligible products in the United States, Canada and the United Kingdom. Product availability can vary by destination and supplier.

Processing

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. A product-specific estimate may apply and will be shown before purchase where available.

Standard shipping

• United States: $6.99; free from $75; estimated delivery 7–12 business days.
• United Kingdom: £6.99; free from £65; estimated delivery 7–14 business days.
• Canada: C$9.99; free from C$100; estimated delivery 7–14 business days.

Free-shipping eligibility is based on the order subtotal after discounts and before shipping fees and taxes. The rate and currency shown at checkout are final.

Delivery estimates

Delivery estimates are not guarantees. Supplier processing, carrier capacity, customs inspection, weather and local conditions can affect delivery.

Tracking

Tracking is sent after shipment when available and can take up to 48 hours to display movement.

Duties and taxes

International orders may be subject to duties, VAT, import taxes or handling charges. Unless collected at checkout, these charges are the customer’s responsibility.

Incorrect or damaged delivery

Contact elixdosemusic@gmail.com promptly with your order number and clear photos of the item, packaging and shipping label. Keep all packaging until the issue is reviewed.